Garage door repair FAQ

Garage Door FAQ

We gathered some of the common questions regarding garage door repairs and installation in Westchester New York. If you have a question regarding your garage door, but you couldn’t find the answer here, we welcome you to contact us, and we will do our best to assist you.

What services does your company provide?
Where can i read reviews of your company?
Which locations can use your services?
What brands do you repair?
Do you offer emergency service?
Do you offer garage door installation?
Do you sell garage door parts?
Do you install motors?
Repair or Replace?
What is garage door tune up?
What is wrong with my garage door?
Garage door safety
Garage door repair DIY
What kind of payment do you accept?
Do you offer warranty?

What services does your company provide?

J&C Garage Doors And Gates provide repair and installation for Overhead garage doors and Gates. We service commercial and residential doors and gates, including repair, parts replacement, installation, maintenance, lock out and much more. All you need to do is to contact us, and enjoy our same day garage door services.

Where can i read reviews of your company?

You can read our customers reviews on Google+ and on Yelp.

Which locations can use your services?

Our main service area is Westchester County New York. We are based in Port Chester, but we got teams of garage door technicians all over Westchester County. But, we often receive calls from customers who need a service outside Westchester County, such as garage door repair in Brooklyn New York, or garage door service in Greenwich and Stamford CT, and we help them as well, because we will never say no to someone who need our service.

What brands do you repair?

We repair garage doors from all brands. Whether it is Clopay garage door, Amarr garage door, Wayne Dalton, or a Lift Master opener, we can fix it. We carry in our service tracks garage door parts that give us the option to repair your overhead door on the spot, and by that allow you go back to use a perfectly working and safe garage door.

Do you offer emergency service?

Yes. Our operating hours are Monday-Sunday, from 8:00AM-8:00PM, but we offer a 24-7 emergency repair service for garage doors and gates, so you can be sure that someone will always answer the phone, and will come to help you.

Do you offer new garage door installation?

Yes we do. Part of our service is a new garage door installation. We can replace your existing garage door with a new door, and we also offer fresh installation, to install a new garage door including framing.

Do you sell garage door parts?

Yes we do. We sell parts for garage doors and gates, if you are interested to do it yourself. Although we usually don’t recommend it, since the garage door repair should be done by a trained garage door tech, who carry the tools, the parts and knowledge required for a safe garage door repair.
Do you service commercial Overhead doors and gates?
Yes we do. We got a team of garage door technicians, who specialize in commercial garage door repair and installation, and they are ready for every commercial project, whether it is an Overhead garage door or a rolling gate.

Do you install motors?

Yes we do. We carry garage door motors (sometime called openers) from leading garage doors brands such as Lift Master, which are designed to fit the American standard. We also install Key Pad, Push Button, Safety sensors, and we provide garage door remote controls.

Repair or Replace?

This is a tough question that can only be answered by a garage door repairman who visit your house and inspected the garage door. In general, we can say that sometime it is better to replace the garage door and install a new one, than to repair the broken one which you currently own. You can find more information in this article written by Jack Levy, regarding repair or replace your garage door.

What is garage door tune up?

A garage door tune up (garage door maintenance) is something that should be performed every 6-12 months (depending on the garage door you got and how often you are using it). The maintenance isn’t a complicated job, but it is essential for your garage door to keep working, and for the safe use of the garage door. We recommend you to perform your garage door tune up on time, either by doing it yourself, and find instructions in This Video, or contact a garage door repair service ion Westchester new York, to come and do the maintenance for you.

What is wrong with my garage door?

This is the question we are being asked every day, and not once few times a day. To answer this question with ought visiting the customer’s house will be unprofessional, since many times it may seem like the problem is laying in one place, when it actually from a different reason.
For example: People often call us, and complaining that there is a problem with their garage door opener. When we arrive to inspect the door, we often discover that the problem is actually form one of the spring which broke, and now the opener (which not supposed to do that) need to take part in lifting the garage door. In this case, it is just a matter of time before the opener will burn, and you will also need to replace the opener as well.

Garage door safety

This is the most important part, that we will never stop repeating, because there is never enough from it. The safety comes before everything else! If your garage door is broken, making strange noises, or just don’t work like before, stop using it and contact a garage door company in Westchester New York.
We are used to a garage door which is working whenever we need it to open and close, but sometime we forget that the garage door is heavy and can sometime weight hundreds of pounds. So please avoid using the garage door if it’s broken, and get it fixed ASAP.

Garage door repair DIY

If search online for a do it yourself garage door repair, you will find countless Videos that tech how to repair a broken garage door. From broken spring repair, to garage door opener installation, everything is there. While watching the Videos, you may think that it seem easy to repair the garage door, and you may want to do it yourself. But there are few things you need to know before running to buy the parts.

Every garage door is unique and different from another garage door. Yes, the mechanism is almost the same, but ado you really understand the mechanism of the garage door?

The right part for the garage door! Not every spring, roller, pulley, opener, track and more will fit every garage door. You must have the right spring for the garage door you are about to repair. Using the wrong spring can cause a bigger damage, and can even be dangerous.

Do you have the right tools? Repairing a garage door can require certain tools, which usually can’t be found in the average tolls box. Make sure that you got the right tools, and always wear safety gloves and glasses.

Do you have the knowledge? Make sure that you know exactly how the garage door mechanism works, and avoid touching parts that you are not sure about.

What kind of payment do you accept?

We accept credit cards, checks and cash.

Do you offer warranty?

of course we do. We offer warranty for every garage door repair or installation we perform.

 

 

 

 

For garage door opener service in Westchester New York

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